Offline backup card
Quick help when ordering, paying or getting back to your hotel.
Self-guided cards · No live support
Save your offline arrival guides
Payment, phone number and setup images
Start here: payment + local phone numberPayment backups, SIM setup, operator comparison and eSIM cautions · PNG · 571 KB
Open and save Alipay setup guide4 official guide images · PNG · 2.0 MB
Open and save Weixin Pay setup guide4 official guide images · PNG · 2.9 MB
Save before arrival. If the app screen or mobile plan differs, follow the current provider information. Official SIM guidance · Alipay official guide · Weixin Pay official guide
Essential phrases
Everyday help, by situation.
My hotel details / 我的酒店资料
Optional hotel details
Add only what you have verified
If you have reserved a hotel, copy its name and address from the confirmation email or page sent by the hotel or booking site. This website does not create reservations. Chinese is optional; without it, the taxi card asks staff to confirm the address first.
No name, passport number or room number